Case study

Completed

KRPK Bakery App — mobile ordering for a bakery's retail partners

The next step after the web portal: ordering from the phone, right on the shop floor

Client
Krivoozerska bakery plant
Format
Mobile B2B app for retail partners, built on my own initiative
Role
Business analyst, UX designer, developer
Built on
The bakery's web ordering portal: ASP.NET Core MVC, EF Core, MS SQL Server, jQuery, Bootstrap

The problem

I had already built a web ordering portal for the Krivoozerska bakery: retail outlets place their daily orders themselves instead of waiting for a call-centre call. The portal solved the main problem but left one friction point. Orders are placed by shop assistants and small-store owners, usually on the shop floor and mostly from a phone — and opening a browser for a daily routine action is one step too many.

I set myself the task of designing and building a mobile app that turns the daily order into a few taps while keeping the full logic of the existing portal: contracts, returns and limits.

The solution

I built a mobile app around the daily routine of a retail outlet, keeping every rule of the web portal.

Ordering in a few taps

A product catalogue and a table-style order form adapted to thumbs and small screens. Choosing the customer account and contract stays in place but no longer blocks the everyday path.

One-tap reorder

The key feature for a daily rhythm: most outlets order roughly the same items, so yesterday's order is repeated in one move and edited if needed.

Returns with limit control

A dedicated module by customer account and contract, with the available amount calculated automatically. The outlet sees its limit before filing a return, not after.

Deals where they get noticed

Promotions appear at the moment of ordering rather than in a separate tab nobody opens.

Order history

The full history at hand with filters, so a delivery can be checked without calling a manager.

Results

The project is complete: a finished mobile app covering every key scenario, built on my own initiative from the real processes of the existing portal — ordering, one-tap reorder, returns with limit control, deals and order history.

Shop assistants place the daily order in a few taps right on the shop floor, under the same contracts, returns and limits as in the web portal.

Technologies

HTML CSS JavaScript Mobile UX

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